{"id":1544,"date":"2022-11-02T08:49:47","date_gmt":"2022-11-02T07:49:47","guid":{"rendered":"https:\/\/noguecar.com\/?page_id=1544"},"modified":"2022-11-02T08:49:47","modified_gmt":"2022-11-02T07:49:47","slug":"faqs","status":"publish","type":"page","link":"https:\/\/noguecar.com\/en\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]We have listed the most common questions asked by our clients. If you don\u2019t find the answer, you can send us a message from the contact page or call us at 93 015 7228 or 655634882.<\/p>\n<p>We will be very pleased to contact you.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Do I have to leave a deposit to pick up the vehicle?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]YES, a deposit fee should be made starting at 200 \u20ac which we will temporarily block from your credit or debit card.[\/vc_toggle][vc_toggle title=&#8221;What documentation do I need to rent a vehicle?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]<\/p>\n<p class=\"p1\">Valid ID or passport and Spanish or international driver\u2019s license valid in Spain.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Is there a minimum age required for driving?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]You can drive any Noguecar vehicle from the age of 21 plus a minimum of 2 years old on your driver\u2019s license.[\/vc_toggle][vc_toggle title=&#8221;What does the vehicle insurance include?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]<\/p>\n<p class=\"p1\">All of our cars are fully covered, franchised, and include partial collision coverage (CDW), personal accident insurance (PAI) and liability insurance (TPL).<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What damages are not covered by the insurance policy?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]<\/p>\n<p class=\"p1\">Damage to wheels, tires, moons, locks and under. Damage to the vehicle and to third parties due to negligence, loss or damage, wrong refueling.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Can I book delivery car service to my door?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]<\/p>\n<p class=\"p1\">YES. We will take the vehicle\u00a0where you need it. Ask for more information and delivery areas at our office.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;How do I make my reservation?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]<\/p>\n<p class=\"p1\">You can pre-book through this website, select the dates to see what vehicles are available, select model, extras and we will email you with a custom made budget.<\/p>\n<p><strong>Other ways to make your reservation:<br \/>\n<\/strong>Email: <a href=\"mailto:booking@noguecar.com\">booking@noguecar.com<\/a><\/p>\n<p>Phone +34 93 015 72 28 or +34 655 63 48 82<\/p>\n<p>Whatsapp\u00a0 +34 655 63 48 82<\/p>\n<p>We will be happy to help you[\/vc_toggle][vc_toggle title=&#8221;Can I cancel my reservation?&#8221; style=&#8221;simple&#8221; color=&#8221;turquoise&#8221;]<\/p>\n<p class=\"p1\">Yes. If you cancel before 48 hours from the date of delivery of the vehicle, there will be no charge. Otherwise the cancellation charges will have to be paid which are 30% of the total amount of the reservation.<\/p>\n<p class=\"p1\"><strong>Ways to cancel your reservation:<\/strong><\/p>\n<p>Email: <a href=\"mailto:booking@noguecar.com\">booking@noguecar.com<\/a><\/p>\n<p>Phone +34 93 015 72 28 \u00f3 +34 655 63 48 82<\/p>\n<p>Whatsapp\u00a0 +34 655 63 48 82<\/p>\n<p class=\"p1\">We will be happy to help you.<\/p>\n<p>[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]We have listed the most common questions asked by our clients. If you don\u2019t find the answer, you can send us a message from the contact page or call us at 93 015 7228 or 655634882. We will be very pleased to contact you.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Do I have to leave a deposit to pick up the [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1544","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/noguecar.com\/en\/wp-json\/wp\/v2\/pages\/1544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/noguecar.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/noguecar.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/noguecar.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/noguecar.com\/en\/wp-json\/wp\/v2\/comments?post=1544"}],"version-history":[{"count":0,"href":"https:\/\/noguecar.com\/en\/wp-json\/wp\/v2\/pages\/1544\/revisions"}],"wp:attachment":[{"href":"https:\/\/noguecar.com\/en\/wp-json\/wp\/v2\/media?parent=1544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}